Here are some Frequently Asked Questions. Hopefully this will help some of you who just need a bit of guidance.
Green Box Customer Service Crew
PLEASE NOTE: We ship with USPS, not UPS! The difference is important.
If need an exchange our return address is: 
7580 NW 5th St
Box 16238
Plantation, FL 33317
Send us a quick email to let us know what we can do for you, let us know you're sending your order back and we will make sure to send out the correct exchange once the product is returned.